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APH
Airport Parking & Hotels
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Location

Address:
Heathrow Airport Hounslow
Poyle Road TW6 1EW

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

Please note that due to the T4 Terminal Parking car park closure, the drop off/collection area has changed to T4 Park & Ride.
Terminal 4, Park & Ride - Post Code TW6 3XL. Height restriction for Parking is 2.0m.

  1. Follow signs for T4, Then Park & Ride (Long Stay)
  2. Park in a dedicated area as advised by a Park Giant operator. 

Arrival instructions

  1. Call ParkGiant when you are 1 hour away from Heathrow Airport.
  2. Drive to the Terminal 4 Park & Ride (Long Stay) car park dedicated meeting point to meet your driver. Your chauffeur will meet you there. Remove valuables, check return details, photograph your vehicle, and hand over keys + car park ticket. 
  3. After handover, take the free Heathrow shuttle service from the car park to the terminal. Journey time approx 5-10 minutes.

Return instructions

  1. Once you have landed at Terminal 4, call the parking operator to confirm your arrival. Follow the signs to Arrivals and Baggage Reclaim, then collect all of your luggage before making a second call to request vehicle dispatch.
  2. After collecting your luggage, head to the Terminal 4 Park & Ride (Long Stay) car park using the free dedicated Heathrow shuttle bus. 

Please note that the operator covers a maximum of 15 minutes of parking, so it is important to call once when you land and again after you have collected all luggage.

Important information

Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible.

  • If you have a last-minute date or time change from the day before your booking starts, contact Park Giant by telephone on 07857 366664 or 07594 517711 to advise of the change.

  • Customers are required to photograph their vehicle at the drop-off point to support any damage claim.

  • ULEZ charges apply - please note you will enter the ULEZ zone twice, once on your start date and again on your return date.

  • From 00:00 on 23 June 2026, all T4 Meet & Greet bookings operate from the T2 Short Stay Car Park. Customers transfer between terminals using Heathrow’s free inter‑terminal train.

    All T4 customers must call 24 hours before departure to confirm booking details. If travelling with extra passengers or luggage, email contact@parkgiant.co.uk at least 24 hours before departure.

    Allow an extra 30–60 minutes on top of airline check‑in guidance for parking, walking and the transfer.

Security

Your vehicle will be stored in a secure parking facility while you are away, providing peace of mind throughout your trip. The site operates as a secure 24-hour parking compound with CCTV monitoring and regular security patrols. In addition, all vehicles are handled by fully insured and professionally trained chauffeurs, ensuring your car remains safe and secure for the duration of your stay.

Transfer details

Please note that due to the closure of the Terminal 4 Parking car park, the drop-off and collection point has been relocated to T4 Park & Ride car park. Customers travelling to or from Terminal 4 will need to self-transfer using the free bus service to and from the car park.

Vehicle restrictions

  • Airport Fee's: Included - Park Giant include this fee of £7.50 each way, for your convenience.

  • Overstay charges: £25 per day.

  • Overnight charge: £40 for the first hour, then £25 per additional hour.

  • Early returns will incur a £20 charge.

  • ULEZ charges apply.

  • Additional charges apply for Long Wheel Base vehicles and those over 2m in height – please email contact@parkgiant.co.uk to check availability and alternative arrangements.

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.